Shipping policy
All of our products are shipped using a secure, tracked delivery method. Free shipping is available on orders over a certain amount, depending on your region.
Please note that during promotional periods, order processing and shipping times may increase due to the high volume of orders.
We process orders from Monday to Friday (excluding bank holidays). Orders placed on the weekend will be processed the following business day.
In case your package arrives damaged as a result of shipment, please email customerservice@arabianfragrance.co.za
within 5 business days and include photos of the damage so we can help you out further.